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Library Resources for Students

An overview of library resources and services available in support of online research.

General questions

Where can I view films in the library?

There is a viewing room with stations to view films on the 4th floor. It is open whenever the library is open.

I can't find a book on the shelves - what do I do?

If you are searching for a book that shows available in the catalog, but is not on the shelf, check with the Main Circulation Desk to see if it is on a sorting shelf or a book truck in advance of being returned to the stacks. If the item is still missing, fill out a hold/trace form so that we can search for the missing item. If we cannot find the item after a week of searching, we should be able to obtain a copy through Interlibrary Loan, if necessary.

How do I renew checked out material?
  1. Visit LIbrarySearch
     
  2. In the upper right-hand corner, select "Sign in"
    Header tools icon with 'sign in' in a hightlighted.
     
  3. On the pop-up screen, select 'Student, Faculty, Staff Login"
    Single sign-on account type collection screen capture
     
  4. Select the arrow beside your name and then “My Loans” to get a list of items checked out
    Account drop-down menu screen capture
     
  5. Select the “RENEW” on the right side of the item you want to renew; the item should renew
    Library item checkout details screen capture
     
  6. The next screen should show the item “renewed” in green text, with the new due date to the left
    Screen capture of renewed icon

    Note: Some items may say “NOT RENEWABLE”, in this case you will need to contact the UNCSA Library at Library Circulation librarycirculation@uncsa.edu or call 336-770-3270.

Interlibrary Loan

What types of materials are available to borrow through Interlibrary Loan?

Circulating books and photocopies of journal and newspaper articles are the most available items on interlibrary loan. In music and media, the most frequently requested items are music books, scores, CDs, DVDs, music dissertations, and articles from music journals. Other types of materials, such as LP records, VHS tapes, bound journals, archival materials, special collections, and reference books/scores, are generally not available for loan. However, you can always ask. We will make every effort to find the materials you need.

Who may use the Library’s Interlibrary Loan services?

Interlibrary Loan Services are available to all current UNCSA Faculty, Staff, and Students. All others, including registered Public Patrons, are not eligible for ILL Services.

How are Interlibrary Loan requests submitted?

Fill out a request form to request an item that the UNCSA Library does not own. There are five different forms from which to choose. Please select the one that best fits the type of material you want: article, book, music score, sound recording, video recording. If you are requesting more than one item, please fill out a separate request for each item. Please provide as much information as possible. We will contact you if we need more information.

How much does Interlibrary Loan cost?

We always try first to borrow from libraries that do not charge for loans. However, some items may only be available from libraries that charge a lending fee. Lending fees can range from $5 to $25. (Most are $15.)

On the request form, please specify the maximum amount you are willing to pay to borrow a particular item (even if the amount is 0).

How long does Interlibrary Loan take?

We generally request material from a minimum of 5 libraries within 24 hours of receiving your request. If the first library on the list cannot provide the item, the request automatically gets sent to the next library on the list, and so on. We usually receive items within a week, but the process could take up to two weeks, depending on the number of libraries the request has to go through.

If you have a deadline date by which you need to receive the material, please be sure to specify that on the Request Form. We will make every effort to try to accommodate your request.

Interlibrary Loan Delivery and pick-up

Items come to us most often through UPS or US Mail. As soon as your requested item arrives, we will notify you by email and/or phone. Interlibrary Loan items that are not picked up within two weeks of your being notified will be returned to the lending library.

Books are held at the 1st Floor Service Desk.

Music and Media materials are held at the 4th Floor Service Desk.

Returning Interlibrary Loan material

Due date will be noted on the item. Loan periods vary from library to library, and may be anywhere from one week to a month. Please return Interlibrary Loan items to the Library when they are due. If you need items for longer than the given due date, please contact us to request a renewal. Please note that some libraries do not allow renewals.

How to Request Interlibrary Loans

Choose either of the options below to submit a request:

  • Fill out the ILL request form directly based on item type.
  • Check WorldCat for the item you need; in the item record, use the Request Item button to submit your ILL Request.
 
Consider making a purchase request

If you think that we should have the item in our permanent collection, please let us know by filling out our Purchase Request Form.

Remote Access

How do I access electronic library resources from off campus?

Due to licensing agreements, access to electronic resources is restricted to current students, staff and faculty. If you are off campus, you will be prompted to authenticate with your campus credentials before gaining access to these resources.

To access these materials from off-campus, you must use links from the library website or catalog, or links provided by an instructor (these links will contain an EZProxy reference in the URL).

Having issues?
Make sure you accessed the resource you are using through the library websites, and that you have authenticated through ezproxy. If you are receiving authentication errors, or have any other issues, please contact us.

How do I get movies to Screen or Stream Remotely?

If you need to stream films:

Please send a list of films to ereserves@uncsa.edu Please include the class title and instructor's last name.

We will attempt to license your choices and send you links to streams that you can share via Canvas or via email.

We will respond to you when we have a firm idea of what is available.  

Turnaround is from 2 days to over a week (if we have to order DVDs). We endeavor to make it as fast as possible.

Additionally we aren’t sure when vendors, the post office or the school will close, which will affect what we can do.

Please send questions to Chris Bryant.