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Library FAQ

Answers to patron questions

General questions

Where can I view films in the library?

There is a viewing room with stations to view films on the 4th floor. It is open whenever the library is open.

I can't find a book on the shelves - what do I do?

If you are searching for a book that shows available in the catalog, but is not on the shelf, check with the Main Circulation Desk to see if it is on a sorting shelf or a book truck in advance of being returned to the stacks. If the item is still missing, fill out a hold/trace form so that we can search for the missing item. If we cannot find the item after a week of searching, we should be able to obtain a copy through Interlibrary Loan, if necessary.

How do I renew checked out material?
  1. Visit LIbrarySearch
     
  2. In the upper right-hand corner, select "Sign in"
    Header tools icon with 'sign in' in a hightlighted.
     
  3. On the pop-up screen, select 'Student, Faculty, Staff Login"
    Single sign-on account type collection screen capture
     
  4. Select the arrow beside your name and then “My Loans” to get a list of items checked out
    Account drop-down menu screen capture
     
  5. Select the “RENEW” on the right side of the item you want to renew; the item should renew
    Library item checkout details screen capture
     
  6. The next screen should show the item “renewed” in green text, with the new due date to the left
    Screen capture of renewed icon

    Note: Some items may say “NOT RENEWABLE”, in this case you will need to contact the UNCSA Library at Library Circulation librarycirculation@uncsa.edu or call 336-770-3270.